Aml

Scope and Principles

Alwaysvegas maintains an anti‑money laundering (AML) framework designed to detect and prevent money laundering, fraud, and other illicit activity. The framework governs identity verification, transactional monitoring, record‑keeping, and reporting obligations to competent authorities. It applies to all accounts, devices, and payment methods used on Alwaysvegas platforms.

Eligibility, Registration and Acceptance

Accounts may be opened only by individuals who are at least eighteen (18) years of age and who are not prohibited by applicable law from engaging in online gambling. Registration requires truthful information and acceptance of these Terms, the Privacy Policy, and the AML controls. Alwaysvegas reserves the right to suspend, restrict, or terminate access if a user breaches these terms or any applicable law.

KYC and Identity Verification

Access to full account functionality depends on completion of the Know‑Your‑Customer (KYC) process. A user will trigger KYC when a deposit aggregate reaches EUR 2,000 or when a withdrawal is requested. The KYC review comprises submission of identity and address verification documents and a risk assessment. Documentation must be current and verifiable as described below.

• Proof of identity: Government‑issued photo ID (full name matches the account holder, document not expired within the next three months, and holder aged at least 18).
• Selfie verification: A live image showing the account holder holding the submitted ID, with the ID number visible and matching the identity document supplied.
• Proof of address: A bank statement or utility bill issued within the last three months showing the same name and address as the account holder.

During KYC, the account may receive a temporary approval status. While in this status, the user may not exceed EUR 500 in aggregate deposits and cannot complete withdrawals. The KYC team will review the submission within 24 hours and communicate the outcome as Approval, Rejection, or a request for Additional Information. If approval is granted, standard transactional limits and ongoing monitoring apply.

Account Restrictions and Transactional Limits

Following successful KYC, the platform imposes a per‑transaction deposit limit of EUR 2,000. All deposits and withdrawals are subject to ongoing compliance screening and activity monitoring. Direct transfers between user accounts are prohibited. Any suspected attempt to circumvent limits or to engage in suspicious activity will be escalated under applicable legal and regulatory obligations.

Anti‑Money Laundering Controls

Alwaysvegas maintains ongoing monitoring of financial activity, including automated screening, pattern analysis, and manual review of flagged transactions. Unusual or large‑value activity may be reported to the appropriate authorities in accordance with applicable law. Records of transactions, verifications, and decisions are retained for the period required by law and policy.

Responsible Gambling and Player Protection

Alwaysvegas provides tools to support responsible gambling, including session limits, time‑out options, and self‑exclusion mechanisms. Players may initiate self‑exclusion for defined periods or request permanent cessation of activity. Access to support services is available 24/7, and referrals to appropriate welfare resources are provided when necessary.

Privacy, Data Security and Retention

Personal data collected in the course of registration, KYC, and gaming activity is processed in accordance with applicable data protection laws. Alwaysvegas implements appropriate technical and organizational safeguards to protect data integrity, confidentiality, and availability. Data retention periods align with regulatory requirements and internal policy commitments, and data subjects may exercise rights under applicable law where available.

Dispute Resolution and Governing Law

Any disputes arising under these AML terms are governed by the laws of the applicable jurisdiction. Where possible, disputes should be resolved through the provider’s internal dispute resolution process. If a dispute cannot be resolved amicably, the parties may pursue a formal remedy in the competent court or through an approved arbitration mechanism, as permitted by law.

Changes to Policies and Notifications

Alwaysvegas may amend these AML provisions from time to time to reflect changes in law, regulation, or risk assessment. Material changes will be communicated to users in a timely manner and will take effect in accordance with the notice period specified at the time of publication. If a user does not agree with updated terms, they may cease using the services within the notice period.

Support, Contact and Access to Information

For questions about AML controls, KYC requirements, or account status, users should contact Alwaysvegas support through the official channels provided within the platform. All inquiries will be handled in accordance with the applicable privacy and data protection obligations and with due regard to the need for secure handling of sensitive information.